In 2021, almost 20% of Amazon’s delivery drivers will sustain injuries, a 40% increase from 2020.

Amazon's delivery drivers will sustain injuries

Increase in Amazon (AMZN) Delivery-Related Injuries Labeled an “Emerging Injury Crisis”

According to a union-sponsored report, nearly 20% of, Inc. (AMZN) delivery drivers were injured on the job in 2021, up 40% from 2020.

Third-party delivery services, lawmakers, and advocates for workers’ rights allege that Amazon puts production targets and other measures of efficiency ahead of driver safety.

As a result, regulatory agencies like the U.S. Department of Labor (DOL) and the Occupational Safety and Health.

Administration (OSHA) are likely to look more closely at Amazon (OSHA).

The injury report could also encourage union organizing at Amazon, driving up prices.

Analysis of Injuries:

The Strategic Organizing Center (SOC) study in question was published on May 24, 2022, the day before Amazon’s May 25, 2022, annual meeting.

Unions like the International Brotherhood of Teamsters and the Service Employees International Union are part of the SOC, a coalition of unions (SEIU). It looked at information Amazon and its couriers sent to OSHA in 2021.

Amazon's delivery drivers will sustain injuries
Amazon’s delivery drivers will sustain injuries

More than 2,000 independent businesses across the United States are part of Amazon’s Delivery Service Partner (DSP) Program, which launched in 2018.

According to the SOC report, injuries among these drivers are nearly 2.5 times higher than in the non-Amazon delivery industry.

The report also found that in 2021, one of every seven.

Amazon drivers was injured to the point where they could no longer do their jobs or missed time from work entirely.

The SOC investigation found that the “most risky” Amazon facilities were the “last-mile delivery stations,”.

The locations where goods are process before being deliver to consumers’ homes.

“Unreasonably high quotas” are said to be to blame for the high number of delivery driver injuries detailed in the study.

It refers to a lawsuit that says Amazon forces drivers to work endless hours with no time off between deliveries (at a rate of 350–400 packages per van per day).

Reaction from Amazon:

Amazon admits that in 2020, when online orders spiked during the COVID-19 pandemic, it had to hire more people quickly, leading to an increase in the number of injuries reported in the workplace.

However, it contradicts the results of the SOC study.

Kelly Nantel, a representative for Amazon, said: “Inaccurate and misleading conclusions have been drawn from data collect from fewer than 10% of our delivery partners.

Amazon’s delivery drivers will sustain injuries

Investing in new safety tools is a top priority, and that’s.

Why we’ve implemented measures to reduce accidents by nearly half across our network, such as using cutting-edge camera systems.”


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